internaltemplates/runbook.md
Runbook: <task name>
Purpose
What this accomplishes, and when to reach for it. Write this assuming the reader is stressed and skimming.
Prerequisites
Procedure
1.
<the exact command, or the exact click path>
Expected result:
2.
<exact command>
Expected result: If it fails:
Verification
Troubleshooting
| Symptom | Likely cause | Fix |
|---|---|---|
Rollback
How to undo this if it goes wrong. If there is no way back, say so here in bold, because that changes how carefully somebody proceeds.
Escalation
| Situation | Who | How |
|---|---|---|
History
| Date | Run by | Notes |
|---|---|---|